Privacy Policy
PRIVACY POLICY
This Personal Data Privacy Policy (hereinafter referred to as the Privacy Policy) applies to all information that the mobile application located on the Google Play and App Store platforms may receive about the user from the mobile application, as well as during the use of the website.
1. DEFINITION OF TERMS
1.1 The following terms are used in this Privacy Policy:
1.1.1. “Mobile application and website administration” - authorized employees of the mobile application and website administration acting on behalf of the organization, who organize and (or) carry out the processing of personal data, as well as determine the purposes of personal data processing, the composition of personal data subject to processing, and the actions (operations) performed with personal data.
1.1.2. “Personal data” - any information that directly or indirectly relates to a specific or identifiable natural person (personal data subject).
1.1.3. "Processing of personal data" - any operation (action) or set of operations (actions) performed with or without the use of automation means with personal data. The use of such means, including the collection, recording, systematization, accumulation, storage, adjustment (update, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. "Privacy of personal data" Mandatory requirement not to allow the operator or another person who has access to personal data to disseminate them without the consent of the personal data subject or the presence of another legal basis.
1.1.5. "Mobile application and website user (hereinafter referred to as the user)" - a person who has access to a mobile application and website via the Internet and uses the application and website.
1.1.6. "Cookies" are small pieces of data sent by a web server and stored on the user's computer, which the web client or web browser transmits to the web server via an HTTP request each time it tries to open a page of the corresponding website.
1.1.7. "IP address" - a unique network address of a node in a computer network built according to the IP protocol.
2. GENERAL PROVISIONS
2.1. The use of the mobile application and the website by the User constitutes consent to this Privacy Policy and the terms of processing the User's personal data.
2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the mobile application and the website.
2.3. This privacy policy applies to the mobile application and the website.
2.4. The administration of the mobile application and the website does not verify the accuracy of personal data provided by the User to the application and the website.
2.5. Personal data is stored on the servers of "Foodstore" LLC, located in the Republic of Belarus.
3. SUBJECT OF THE PRIVACY POLICY
3.1. This Privacy Policy defines the obligations of the Administration of the mobile application and the website not to disclose and to ensure the confidentiality of personal data that the user provides at the request of the Administration of the mobile application and the website when registering in the application and the website or when placing an order for the purchase of goods. This Privacy Policy defines the obligations of the Administration of the mobile application and the website not to disclose and to ensure the confidentiality of personal data that the user provides
3.2. Personal data permitted for processing within the framework of this Privacy Policy are provided by the User by filling out the registration form in the mobile application and the website and include the following information:
3.2.1. name, surname;
3.2.2. user's contact phone number;
3.2.3. product delivery address;
3.3. The mobile application and the website collect Statistics on the IP addresses of its visitors. This information is used to identify and resolve technical problems, monitor the legality of financial payments.
3.4. Any other personal information specified above (order history, etc.) is subject to reliable storage and non-distribution, except for the cases provided for in clause 5.2.
4. PURPOSES OF COLLECTING THE USER'S PERSONAL INFORMATION
4.1. The User's personal data may be used by the mobile application and website administration for the following purposes:
4.1.1. Identification of the User registered in the mobile application and website for the purpose of placing an order.
4.1.2. Establishing feedback with the User, including sending notifications, inquiries regarding the use of the mobile application and website, provision of services, processing requests and applications from the User.
4.1.3. Determining the User's location to ensure security and prevent fraud.
4.1.4. Confirmation of the reliability and integrity of the personal data provided by the User.
4.1.5. Notifications to the User of the mobile application and website about the status of the order.
4.1.6. Processing and receiving User payments.
4.1.7. Providing the User with effective customer and technical support in case of problems with the use of the mobile application and the website.
4.1.8. Providing the User with product updates, special offers, price information, newsletters and other information from the mobile application and the website, with his consent.
4.1.9. Carrying out advertising activities with the consent of the User.
5. PERIODS AND TIME LIMITS OF PROCESSING PERSONAL INFORMATION
5.1. The processing of the User's personal data is carried out without time limit, by any lawful means, including in personal data information systems, with the use of automation means or without the use of such means.
5.2. The User agrees that the Administration of the Mobile Application and the Website has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunications operators, solely for the purpose of fulfilling the User's order, which was formulated in the Mobile Application and the Website, including the delivery of goods.
5.3. The User's personal data may be transferred to authorized bodies of state power of the Republic of Belarus only on the grounds and in the manner prescribed by the legislation of the Republic of Belarus.
5.4. In the event of loss or disclosure of personal data, the Administration of the Mobile Application and the Website shall notify the User of the loss or disclosure of personal data.
5.5. The Administration of the Mobile Application and the Website shall take the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, dissemination, as well as from other unauthorized actions of third parties.
5.6. The administration of the mobile application and the website, together with the user, shall take all necessary measures to prevent damage or other negative consequences resulting from the loss or disclosure of the User's personal data.
6. OBLIGATIONS OF THE PARTIES
6.1. The user is obliged to:
6.1.1. Provide information on personal data necessary for using the mobile application and the website.
6.1.2. Update, supplement the information provided on personal data in case of changes in this information.
6.2. The administration of the mobile application and the website is obliged to:
6.2.1. Use the information received exclusively for the purposes specified in paragraph 4 of this Privacy Policy.
6.2.2. Ensure the preservation of confidential information, not to publish without the prior written permission of the user, as well as not to sell, exchange, publish or otherwise disclose the personal data transferred by the user, except for paragraph 5.2. Article 5.3. of this Privacy Policy.
6.2.3. Take precautionary measures to protect the confidentiality of the User's personal data in accordance with the procedure usually used to protect such information in existing business transactions.
6.2.4. Block personal data related to the relevant User from the moment of application or request by the User or his legal representative or authorized body for the protection of the rights of personal data subjects during the verification period in case of detection of inaccurate personal data or illegal actions.
7. LIABILITY OF THE PARTIES
7.1. The Administration of the Mobile Application and the Website, which has not fulfilled its obligations, is liable for damages incurred by the User in connection with the unlawful use of personal data, in accordance with the legislation of the Republic of Belarus, except for the cases provided for in clauses 5.2., 5.3., clause 7.2. of this Privacy Policy.
7.2. In the event of loss or disclosure of confidential information, the Administration of the Mobile Application and the Website is not liable if the confidential information:
7.2.1. Became public property before its loss or disclosure.
7.2.2. It was received from a third party before the moment it was received by the Administration of the Mobile Application and the Website.
7.2.3. Was disclosed with the consent of the User.
8. DISPUTE RESOLUTION
8.1. Before applying to the court for disputes arising between the user and the administration of the mobile application and the website, it is mandatory to submit a claim (a written proposal for voluntary settlement of the dispute).
8.2 The recipient of the claim shall notify the claimant in writing of the results of the consideration of the claim within 30 calendar days from the date of receipt of the claim.
8.3. If no agreement is reached, the dispute shall be submitted for consideration by a judicial body in accordance with the current legislation of the Republic of Belarus.
8.4. The current legislation of the Republic of Belarus shall apply to this Privacy Policy and the relations between the user and the administration of the mobile application and the website.
9. ADDITIONAL TERMS
9.1. The administration of the mobile application and the website shall have the right to make changes to this Privacy Policy without the consent of the user.
9.2. The new Privacy Policy comes into force from the moment of its posting on the mobile application and website, unless otherwise provided by the new version of the Privacy Policy.
9.3. All suggestions or questions regarding this Privacy Policy should be reported on the page www.foodpicasso.com.